IT Technician (Spanish/English Bilingual)(Temporary)
24-7 Intouch, Guatemala

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

About the Job

We are looking for an Information Technology (IT) Technician for a 90-day temporary assignment. The primary responsibilities for this position include the maintenance and repair of computer hardware/software in a break/fix environment.

As IT Technician (English/Spanish Bilingual), You Will

• Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
• Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
• Troubleshoot/report specific line of business program issues
• Be accountable for tracking and organization of physical hardware
• Be clean and organized within the IT department
• Provide support for the IT Department with multiple projects as required

Requirements

As IT Technician (Spanish/English Bilingual), You Have

• Adaptability to learn a variety of software programs
• Must be fluent in Spanish and English language, written and verbal
• Strong analytical and problem solving skills

• Proven ability to manage multiple tasks and demonstrate flexibility

• Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner
• Ability to work a variety of shifts, including days, evenings, and holidays
• Ability to lift 50LBs

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Rewards and Benefits