NRS Customer Support Rep
IDT, Guatemala
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 22, 2021
Last Date
Mar 22, 2021
Location(s)
Job Description
Our National Retail Solutions Tech Support Team receives inbound calls to troubleshoot technical issues, provide resolution to any software or hardware problem related to the NRS provided services/ devices. The main support is focused to retailers, distributors and store owners and merchants who encounter technical difficulties with their system and/ or equipment. What we need:
- High School Diploma
- 85% of English Proficiency
- Software and Hardware knowledge
- Previous experience in tech support, desktop support, or a similar role.
- Customer Service and Tech Support Experience (Must)
- Excellent communication skills (written and spoken)
- Patient, helpful, empathetic, good listener amp; professional
- Attention to detail and good problem-solving skills.
- Experience with remote desktop applications and help desk software. (Desired)
- Goals and people oriented
- Competitive salary
- Bonuses
- A great and positive workplace environment
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Job Specification
Job Rewards and Benefits
More Jobs like this Job
IDT
Information Technology and Services - Minsk, Belarus
© Copyright 2004-2024 Mustakbil.com Guatemala's No 1 Jobs Site, All Right Reserved.